Frequently Asked Questions
Everything you need to know about shopping with Sindbad Bookstore & Fashion.
What is the estimated delivery time for my order?
Standard shipping typically takes 3-5 business days within the city, while regional deliveries may take 5-7 business days depending on your location.
What is your return and exchange policy?
We offer a 14-day return and exchange policy for all fashion items, provided they are in their original condition with tags attached and accompanied by the receipt.
How can I track my package?
Once your order is dispatched, you will receive an email and SMS containing a tracking number and a link to monitor your shipment's progress in real-time.
Which payment methods do you accept?
We accept various payment methods including Credit/Debit cards (Visa, MasterCard), Apple Pay, and Cash on Delivery for eligible regions.
How do I ensure I choose the right size?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit before purchasing.
Are the colors of the products accurate on the website?
We strive to display product colors as accurately as possible; however, slight variations may occur due to different monitor settings and studio lighting.